Get in Touch

Whether you're a Creator, a Brand, or exploring our Enterprise solutions, our team is ready to assist you.

Creator Support

For payouts, profiles & campaigns

creators@ruwaa.ai

24-hour response

Brand Support

For campaigns, billing & strategy

brands@ruwaa.ai

Priority response

Enterprise Sales

For custom plans & API access

enterprise@ruwaa.ai

Direct consultation

Legal & Trust

For legal, privacy & safety

legal@ruwaa.ai

Urgent matters

Send Us a Message

Phone Support

International:

+40 723 431 496

Europe | Middle-East | US (Sales):

sales@ruwaa.ai

Mon-Fri, 9 AM - 6 PM (EET / GMT+2)

Response Times

Enterprise & Brand InquiriesWithin 4 hours

Creator Payout & Tech IssuesWithin 12 hours

General QuestionsWithin 24 hours

Headquarters

Ruwaa Inc. (Cibeeo Inc. SRL)

Boldesti Scaeni, Prahova, Romania | Partners Location | PBU-B22 - Dubai Production City - Dubai - United Arab Emirates

Please note: Office visits are by appointment only.

Languages Supported

English (Primary)ArabicRussianFarsi / DariHindiRomanian

Our primary support is in English, but we strive to assist in your local language.

Frequently Asked Questions

I'm a Creator with a payment issue. Who do I contact?

Please email creators@ruwaa.ai with your account email and the relevant campaign details for the fastest resolution.

I'm a Brand and want to discuss a large campaign.

Our brand specialists are here to help. Email brands@ruwaa.ai to schedule a strategic consultation.

How can I get a demo of the Enterprise plan?

Please reach out to our sales team at enterprise@ruwaa.ai, and we will arrange a personalized demonstration.

What information should I include in my support request?

To help us resolve your issue quickly, please provide your account email, a clear description of the problem, and any relevant links (e.g., to a campaign or generated content).